Privacy Policy

This policy applies to information collected through the public website, authenticated dashboard, support interactions, billing workflows, and domain registration processes.

Dotwen may collect account details, contact information, authentication data, billing records, support messages, device and usage information, domain searches, cart activity, and domain registration details.

Domain registration may require registrant, administrative, technical, and billing contact information. Local selection or cart state may be stored on your device before login, and guest selections may be merged into the authenticated server cart after login.

We use information to operate account access, domain registration, cart persistence, reminders, support, billing, fraud prevention, abuse handling, product operations, and legal compliance.

Domain registration information may be shared with registries, registrars, verification providers, ICANN-related parties, dispute providers, escrow providers, payment processors, infrastructure providers, advisors, and authorities where required by law or policy.

We retain information as long as reasonably necessary to operate the service, keep records, resolve disputes, prevent abuse, satisfy legal obligations, and enforce agreements. We use administrative, technical, and organizational safeguards, but no storage or transmission method is completely secure.

Depending on applicable law, you may have rights to access, correct, delete, or restrict certain personal information. We may need to verify your identity before acting on a request.

The service is not directed to children, and Dotwen does not knowingly collect personal information from children in violation of applicable law.

• Privacy requests: privacy@dotwen.com